Please ensure that you (the person that made the booking) have the permisson of all members of the group before making a booking and that all members of your party have read and agree to be bound by these terms and conditions.
The person that made the booking is responsible for payment of the total booking price, which may include any cancellation or amendment charges that may be payable.
Should any additional members of the group be added at a later date, it remains the responsibility of the lead name to ensure that any such members agree to be bound by these terms and conditions and are in receipt of all relevant information relating to the booking.
Our games are not really suitable for young children due to the nature and complexity of the games, therefore we only advise children over 14 play. However adults may use their discretion if a child is slightly younger. For parties of children the Minimum age limit is 15 & they must be accompanied by one or two full paying adults depending on the size of the party. If you need further information, please call 07398 326720
DISABILITIES & MEDICAL PROBLEMS
If you or any member of your party has any medical problem or disability which may affect the booking arrangements of that person, please tell us before you confirm your booking so we can advise as to the suitability of the chosen booking.
CHANGES IN PRICE
We reserve the right to change the price of bookings the rooms at any time.
CHANGES BY YOU
If you wish to change any part of your booking arrangements after our confirmation invoice has been issued, you must inform us in writing as soon as possible. This should be done by the Lead Name. Whilst we will do our best to assist, we cannot guarantee that we will be able to meet your requested change. Where we can meet a request, we reserve the right, entirely at our discretion, to charge you an administration fee of £10 per person per change as well as any applicable rate changes or extra costs incurred by ourselves and any costs or charges incurred or imposed by any of our suppliers. Where we are unable to assist you and you do not wish to proceed with the original booking we will treat this as a cancellation by you. A cancellation fee may be payable.
IF YOU CANCEL
If you or any other member of your party decides to cancel your confirmed booking you must notify us in writing. No refunds will be given for bookings that are cancelled.
If you wish to rearrange a booking you must inform us in writing at least 7 days before the game booking date. We will endeavour to rearrange your booking where ever possible but cannot guarantee that it will be possible, in which case we reserve the right to cancel your booking without a refund.
IF WE CHANGE OR CANCEL
The arrangements for breakout manchester are put together in good faith in advance and we must therefore reserve the right to make alterations to and correct any errors to the event details before and after your booking has been confirmed. Most of these changes will be minor and we will advise you of them at the earliest possible date. We also reserve the right in any circumstances to cancel your booking.
If we have to make a major change or cancel, we will tell you as soon as possible and you can either have a refund of all monies paid or accept an offer of alternative booking time.
You must notify us of your choice within 7 days of our offer. If you fail to do so we will assume that you have chosen to accept the change or alternative booking arrangements.
Very rarely, we may be forced by “force majeure” to change or terminate your arrangements after departure. If this situation does occur, we regret we will be unable to make any refunds (unless we obtain any from our suppliers), pay you compensation or meet any costs or expenses you incur as a result.
OUR LIABILITY TO YOU
1) We will not be responsible or pay you any compensation for any injury, illness, death, loss (including loss of enjoyment), damage, expense, cost or other sum or claim of any description whatsoever which results from any of the following:
the act(s) and/or omission(s) of you or another member of your party; or
the act(s) and/or omission(s) of a third party not connected with the provision of the services contracted for and which were unforeseeable or unavoidable; or
unusual and unforeseeable circumstances beyond our or our supplier(s) control, the consequences of which could not have been avoided even if all due care had been exercised (including, without limitation, the circumstances outlined in the section entitled “Force Majeure” below); or
an event which we or the supplier of services, even with all due care, could not foresee or forestall.
2) For the avoidance of doubt, nothing in this agreement shall limit or exclude our liability for death or personal injury resulting from our negligence, for fraud or fraudulent misrepresentation or for any other liability the exclusion or limitation of which is not permitted by English law.
YOUR RESPONSIBILITIES AND LIABILITY
We want all our customers to have an enjoyable experience and Breakout Manchester. We ask you to remember, however, that you are responsible for your actions and the effect they may have on others. If we, or another person in authority, believe:
your actions could distress, upset, annoy or disturb other customers, our suppliers or our own staff, or put them in any risk or danger, or damage property; or
you are unfit to partake in Breakout Manchester;
We may prevent you from continuing your booking
Please bear in mind that you are responsible for your safety and that you are responsible for the condition of the property you occupy. We are not responsible for any accidents which occur in the Breakout Manchester building due to your inappropriate or irresponsible behavior, or for any accidents which occur anywhere on properties because of any items or property which you have broken and/or have left in a way in which injury can result.
You are responsible for your own timekeeping. If you do not arrive on time we reserve the right to cancel your booking.
You must be in a fit state to enter the Breakout Manchester building, if you are not we will not grant you entry.