Communication and the symbol (business and health). Moreover,

Communication (from Latin comm?nic?re,
meaning “to share” is the activity of conveying information
through the exchange of ideas, feelings, intentions, attitudes, expectations,
perceptions or commands, as by speech, non-verbal gestures, writings, behavior
and possibly by other means such as electromagnetic, chemical or physical
phenomena and smell. It is the meaningful exchange of information between two
or more participants (machines, organisms or their parts). In other words, communication is the way to interact with
other parties. In this case language has an important role to transfer information
such as relationship between consumer and service provider (Holmqvist, Van Vaerenbergh,
& Gronroos, 2014). Additionally, in order that communication gives a
benefit, the similarity in language code to be significant. Because the similarity
of code will create the symbol of the dependability to conversational partner (Bekmeier-Feuerhahn &
Eichenlaub, 2010)

 

Communication
is shaped by the location, contextualized behaviour and depend on the environment
(Vladutescu, 2014). For instance, there are differences of the way to speak
(talkative and no), body language (noiseless and normal people) and the symbol
(business and health). Moreover, the taste on direct communication style is
influenced by individual version and cultural version, but individual version
preference over ones (Park et al., 2012). On the other hand, Vladutescu, (2013) said the message is internal core of communication. It is
contemplative, theoretical and non-practical. The produced message is message
production called discourse. Additionally, the relationship between the message
and discourse has three dimensions; discourse is the consequence of messages,
discourse is deeply impregnated by message and discourse irradiates a message.

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Motive
of employee to communicate with leader and co-worker, commitment to
organization, satisfaction with jobs and leader analysed by Awad and Alhashemi, (2012). Motives for communication is identified by pleasure,
escaped, relaxation, control, inclusion and affection. The result shows the
strong correlation motives between employee job satisfaction and commitment is
the control, affection, inclusion, escape and relaxation. 

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